Frequently asked questions
Instant Candle
What are Instant Candles made of?
Instant Candles are are made from highly purified and certified sustainably sourced plant-based wax.
Are Instant Candles scented?
Instant Candles are unscented, but you can personalise the experience by adding your favourite essential or fragrance oils.
How long does Instant Candle last?
Instant Candle comes with10 wicks, that allows up to 100 hours of burning time, but varies on the way that the product is used (size of the containers, number of wicks used for making one candle etc.)
Are Instant Candles safer than traditional candles?
Instant Candles are safer than usual candles. The flame will self-extinguish if you tip it over or when it reaches the end of the wick.
Ingredients
Are your products 'CLEAN'?
We only use non-toxic, non-irritating indredients that come from the earth. No questionable chemicals.
Are your products vegan?
Yes, our products are 100% vegan.
Are your products tested on animals?
Our products are cruelty-free.
Shipping & Delivery
What is Hom33's Shipping Policy?
We offer free Standard shipping on all domestic purchases.
All orders will be fulfilled and shipped on the same or following business day. Once shipped, your order should arrive between 2-3 business days.
We do not ship internationally at this time, but please sign up for our newsletter and follow us on Instagram for announcements about expanded shipping.
Return Policy
What is Hom33's Return Policy?
HOM33 accepts unopened/unused products purchased through www.hom33.co.uk within 14 days from the purchase date.
Contact sales@hom33.info regarding your refund request; your email will receive a response within 1 business day.
Other
Wholesale enquiries
For wholesale and other business inquiries please contact sales@hom33.info